Simple Communication Model

For Lifechange Learning, effective communication is essential.  It is important to have a general understanding of the process of communication.  The following is a simple model of communication based on Wilbur Schramm's work including some implications for teaching.

Slide1 This model shows what happens in any manner of communication.  A message is sent and received but is inevitably filtered and changed.  It is difficult for the message to be received exactly as it was intended.  There are three components in this model of communication.
 People are the first component of the model. We all view things from our own perspective. Our own values (a half truth is ok sometimes), needs (I am new here and I don’t want to look dumb), goals (I want to have this done before we go home tonight), and expectations (I thought John was supposed to do that) make up our perspective on things as we enter into communication. We all make assumptions based on these things.  Because of these factors, we perceive the world around us in different ways. This leads to the second component.  Slide2
 Slide3  Filters make up the second component of communication. These filters include how each participant in communication perceives the world and the environmental factors involved in the transmitting of the message.  Perception of the sender and receiver are a result of the values, needs, goals and expectations of each person. The environmental filter can include background noise, a hot room, pressing problems, tight schedules, pressure, recent events, home life  These elements filter the message and distort it when being transmitted.
 The third component is the message. The message itself is more than just the spoken or written word.  It can include pictures, models, video and often includes other less direct elements such as posture, gestures, facial expressions, tone and inflection.

 Slide4

Some of the implications for Lifechange Learning

 

  1. How you communicate can significantly affect how much of your message gets across to the listener.
  2. Understand all the filters that the message has to pass through.
  3. Overcommunicate, repeat often.
  4. Get feedback.  Have the students repeat what you are teaching in their own words.
  5. Ask questions.
  6. Communicate the same information in a variety of ways and review often.

 

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